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General Enquiries

Physical Address
5th Floor Government Administration Building
133 Elgin Avenue, George Town
Grand Cayman

Mailing Address
5th Floor Government Administration Building
P.O. Box 107
Grand Cayman     KY1-9000
P: (345) 949-7900, Ext. 2412
F: (345) 949-2922

Office: 8:30am to 5:00pm, Monday to Friday.

Chief Officer

Mr. Alan Jones

Freedom of Information

P: (345) 244-2412
F: (345) 945-2922

Information Managers     

Leah Watson

Deputy Information Managers     

Charles Brown


P: (345) 949-7900 ext. 2412
F: (345) 949-2922

Complaints Contact

Mr. Alan Jones

You can make a complaint:     

  • In person at the Ministry of Commerce, Planning and Infrastructure
  • In writing to Mr. Alan Jones, using out standard mailing address
  • By Phone, Fax or Email

When making a complaint, try to give us as much detail as possible, for example:

  • What service, policy, person or aspect of the Portfolio you are complaining about.
  • If appropriate, the date, time and location where an incident may have taken place and who may have been affected.
  • Any expectations you may have had of the Portfolio's services, as a result of information we provided or what staff or Portfolio may have said.
  • Your name, address and contact details so that we can respond to your complaint.
  • Anything else which you think would help to make your point and help us to investigate your concerns.

Last Updated 2018-05-08